Frequently Asked Questions

Click 'Donate Now' at the top of this page. For a specific appeal, click 'Appeals' at the top of this page and select your desired appeal from the dropdown menu.

We operate in Albania, Bangladesh, India, Jammu & Kashmir, Lebanon, Malawi, Morocco, Pakistan, Palestine, Tanzania, Turkiye, Uganda, Yemen and the UK.

Please email our team at contact@mercysbeacon.org with the email address you used for the purchase. Our team will then process the cancellation for you.

To request your refund, please email us at contact@mercysbeacon.org with the date of your purchase, the order amount, and the email address associated with the purchase. Our team will ensure you receive a full refund. The refund will be processed within five to ten working days and credited back to your account. Please read our Terms & Conditions. https://www.mercysbeacon.org/en/legal/terms-of-use

Account name: Exporti Trade Ltd Account number: 20645001 Sort code: 20-89-56 SWIFT BIC: BUKBGB22 IBAN: GB52 BUKB 2089 5620 6450 01 Please make sure to leave a reference for your order.

Please email us at contact@mercysbeacon.org with the new amount you'd like to contribute each month, and we will adjust it for you, InshaAllah.

Yes, you can purchase via PayPal using the following link: https://tinyurl.com/2p85dnav

Yes please visit our fundraising page to create a fundraising link: https://www.muslimgiving.org/mercytohumanity Select a campaign you would like to fundraise for, create your page, and share it with family and friends.